30 Day Money Back Guarantee & Refund Policy

At b-h-care.com, we want to ensure that you are 100% happy with your purchase.

• If you have technical or sales queries, do not hesitate to contact us.
• If after you attempted to resolve issues with Support staff and feel the product(s) you purchased does/do not best fit your requirements, we want to make things right.

Our policy offers a full refund within 14 days of your date of receiving. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

• The Refund shipping cost needs to be afforded by the customer

How To Requesting a Refund

To request a refund:

1. Go to b-h-care.com > Account > Orders
2. Select the order number of the product you want to refund.
3. Select the ellipsis icon (three dots) next to the order total column. This opens a prompt to Request a Refund.
4. Click the link to Request a refund. A Refund Request Form displays.
5. Select a refund reason from the drop-down menu and add details about your reason for the refund request.
6. Select Request Refund.